Privacy Policy for Bubbles Cleaning Services
At Bubbles Cleaning Services (operated by BUBBLES CLEANING LTD, "we", "us", or "our"), accessible from https://bubblescs.co.uk, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or inquire about our commercial cleaning services in Swindon and surrounding areas.
Please read this Privacy Policy carefully. By using our website or submitting your details via our contact forms, you agree to the practices described below.
1. Business & Data Controller Information
For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the Data Controller responsible for your personal data is:
Legal Entity Name: BUBBLES CLEANING LTD
Trading Name: Bubbles Cleaning Services
Companies House Company Number: 16506285
Registered Address: 5 Dyson Road, Swindon, Wiltshire, SN25 2NX, United Kingdom
Email: info@bubblescs.co.uk
Telephone: 07916988065
2. Personal Information We Collect
We collect personal data that you voluntarily provide to us when submitting inquiries for our office, school, pub, holiday let, or one-off commercial cleaning services:
Contact Information: Name, email address, phone number, business name, and property details provided via our web forms.
Service Details: Information regarding your property location (within Swindon, Cirencester, Cricklade, Malmesbury, Highworth, Wroughton, Royal Wootton Bassett, and nearby areas) and custom service specifications.
Automated Data: Technical identifiers such as IP addresses, browser types, operating systems, referring URLs, and website interaction metrics collected via cookies and tracking tags.
3. How We Use Your Data
We use your personal data for legitimate and operational business purposes:
Fulfilling Service Requests: Processing your inquiries, delivering accurate custom quotes, and providing contracted cleaning services.
Customer Support & Operations: Communicating regarding site visits, booking schedules, and account inquiries.
Website Performance & Optimization: Analyzing visitor interaction data to ensure site speed, stability, and content relevance.
Google Advertising & Analytics: Utilizing tools such as Google Analytics 4 and Google Ads to measure ad conversions, optimize local marketing campaigns, and evaluate user interest.
4. Legal Basis for Processing
We process your data under the following recognized legal bases under UK GDPR:
Contractual Obligations: To take steps prior to entering into a contract or to fulfill commercial cleaning agreements.
Legitimate Interests: To market BUBBLES CLEANING LTD's services, improve digital performance, and protect our business infrastructure.
Consent: Where you have explicitly opted into non-essential tracking cookies or digital communications.
5. Google Services & Cookie Consent (Google Consent Mode v2)
Our website uses cookies to deliver smooth functionality and analyze visitor interactions.
Google Analytics & Ad Services
We use Google Analytics and related Google advertising platforms to analyze website behavior. These cookies record aggregated, anonymous site usage details.
Google Consent Mode v2 Compliance
We adhere to Google Consent Mode v2. When visiting bubblescs.co.uk:
No non-essential tracking cookies (analytics, ad storage, ad user data, or ad personalization) run until you give explicit consent via our Cookie Banner.
If consent is declined, Google tags fire anonymized "cookieless pings" to ensure visitor privacy while allowing aggregate statistical modeling.
You can adjust or withdraw your consent settings at any time using our on-site cookie options or by clearing your browser cookies.
To learn more about how Google processes your personal data, please visit Google's Business Data Responsibility Site
6. Sharing & Disclosing Your Information
BUBBLES CLEANING LTD does not sell, trade, or rent your personal information to third parties. We disclose personal data only to:
Service Providers: Technical IT partners hosting our infrastructure, website, or email systems under confidentiality agreements.
Analytics Providers: Google (for site measurement, strictly adhering to your cookie preferences).
Legal Requirements: Statutory or law enforcement bodies if required by legal process, regulation, or court order.
7. Data Retention & Security
We maintain strict physical and technical security controls to protect your personal information from unauthorized access, loss, or alteration. Inquiries and customer records are retained only for as long as necessary to fulfill operational, accounting, legal, and tax requirements.
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8. Your Legal Rights (UK GDPR)
Under UK data protection legislation, you possess the following rights regarding your personal information:
Access: Request copies of the personal information held by BUBBLES CLEANING LTD.
Rectification: Request correction of inaccurate or incomplete records.
Erasure: Request deletion of personal data where no legal ground for retention exists.
Restriction: Request temporary suspension of data processing under specific conditions.
Withdraw Consent: Revoke previously granted cookie or marketing consent at any time.
To exercise any of your rights, please contact us directly at info@bubblescs.co.uk.
9. External Web Links
Our website may contain external links to third-party sites. BUBBLES CLEANING LTD is not responsible for the privacy practices or content of external web pages.
10. Updates to This Policy
We reserve the right to modify this Privacy Policy as legal mandates or business operations change. Any updates will be published on this page with an updated "Last Updated" date.
11. Contact Us
If you have questions regarding this Privacy Policy or data processing at BUBBLES CLEANING LTD, please contact:
BUBBLES CLEANING LTD (Company No. 16506285)
Address: 5 Dyson Road, Swindon, SN25 2NX
Phone: 07916988065
Email: info@bubblescs.co.uk
